Quality policy

MISSION

Serve our Customers with an ethical and innovative attitude in the proposal and execution of our services and products.

VISION

To be a leader in the national market and a player in the international market, recognized for the quality of its services and products.

QUALITY POLICY

MODODESIGN considers Quality as a key success factor and its business strategy is based on a spirit of continuous improvement.
Its internal organization is structured by interrelated processes as a system to contribute to the overall improvement of the company and guarantee the satisfaction of Customers and other interested parties.

PRINCIPLES OF QUALITY

Customer Focus
The activities developed by MODODESIGN aim to exceed the needs and expectations of its Customers. The creation of a solid and lasting relationship with Customers and the supply of quality products are the basis of the company’s operations.

Leadership
Top management assumes its commitment and leadership in relation to its Quality Management System and guarantees the necessary resources to comply with the respective requirements.

People’s commitment
The MODODESIGN team is supported and guided by the Management in order to guarantee the effectiveness of its quality management system.

Process approach
For the development, implementation and improvement of the Quality Management System MODODESIGN adopted the process approach. This approach allows the control of the interrelations and interdependencies between the processes and to improve the performance of the Quality Management System.

Improvement
The company identifies and selects opportunities for improvement and implements the appropriate actions in order to increase the satisfaction of its Customers.

Evidence-based decision making
The decisions made by top management are based on the risks and opportunities of the business and on the assessment of hard data and information.

Relationship management
MODODESIGN promotes the development of strategic partnerships with its suppliers to create mutual value and benefits.

The top management of MODODESIGN is committed, when establishing this Quality Policy, to enforce the requirements of its Quality Management System, according to the ISO 9001: 2015 standard, as well as the legal and statutory requirements applicable to its activity .

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LEIRIA | HEADQUARTERS

Rua Fonte Cabeço Del Rei 119 2400-719 Leiria, Portugal

LISBOA | OFFICE

Via do Oriente. Nº16. 1º Floor. Office 1. 1990-514 Parque das Nações, Lisbon, Portugal